Shipping & Delivery

Shipping & Delivery Policy

Welcome to OrderHub.com.pk. We are committed to making your shopping experience simple, convenient, and reliable. This Shipping & Delivery Policy explains how we process and deliver your orders across Pakistan.

🚚 Delivery Across Pakistan

We provide delivery services across Pakistan through our courier and logistics partners.

Once your order has been successfully confirmed, we process and dispatch it for delivery.

⏱️ Estimated Delivery Time

Most orders are delivered within:

3–5 working days

Delivery time may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Remote areas may occasionally require additional delivery time.

💵 Cash on Delivery (COD)

Cash on Delivery is available on eligible orders across Pakistan.

With COD, you can place your order online and pay the required amount when your parcel is delivered to you.

Please make sure your provided:

  • Name
  • Phone number
  • Complete address
  • City

are correct when placing your order to avoid delivery delays.

📦 Open Parcel Facility

At OrderHub.com.pk, we want you to shop with confidence.

✅ Open Parcel Before Payment

Open Parcel facility is available, allowing customers to inspect their parcel before making payment, subject to the applicable courier/service conditions.

Please check the product and parcel carefully at the time of delivery.

If there is an issue with your order, please contact our customer support team according to our return/replacement policy.

🎁 FREE SHIPPING

Enjoy FREE SHIPPING on orders of Rs. 15,000 or more.

Example:

Order Total: Rs. 15,000+ → FREE SHIPPING 🚚

Orders below the free-shipping threshold may have applicable delivery charges, which will be shown during checkout or communicated before order confirmation.

📍 Delivery Address

Please provide a complete and accurate delivery address when placing your order.

Your address should include:

  • Full Name
  • Mobile Number
  • House/Shop Number
  • Street/Area
  • City
  • Any useful landmark

An incomplete or incorrect address may result in delivery delays or cancellation.

📞 Delivery Attempts

Our courier partner may contact you using the phone number provided with your order.

Please keep your phone available during the expected delivery period.

If the courier cannot reach you or the delivery address cannot be confirmed, additional delivery attempts or charges may apply according to the courier's policies.

⚠️ Delivery Delays

Although we aim to deliver orders within 3–5 working days, occasional delays can occur due to:

  • Weather conditions
  • Public holidays
  • Courier network issues
  • Remote-area delivery
  • Incorrect address or contact information
  • Unexpected logistical circumstances

We appreciate your patience in such situations.

🔐 Your Privacy

We value your privacy and aim to handle your order information responsibly.

For applicable personal-care products, we also aim to provide discreet and professional packaging.

📞 Need Help?

If you have any questions regarding your order or delivery, please contact OrderHub.com.pk Customer Support.

OrderHub.com.pk

Shop Smart. Order Easy. ❤️

Delivery: 3–5 Working Days
Cash on Delivery: Available
Open Parcel: Available
Free Shipping: Orders Rs. 15,000+